Remote Augmented Reality Support

Avoid farm equipment and infrastructure downtime

• Repairing of heavy equipment and machinery

• Inspection of irrigation facilities and other infrastructure

• Crop inspecting

• Working with suppliers to ship the right tools/parts

Streamline throughput, tackle the EV skill gap and enhance compliance processes

• Troubleshooting and repairing vehicles for technicians and customers

• Training and upskilling technicians with the latest technology

• Creating evidence for warranty and compliance purposes

• Vehicle inspection and evidencing

• Enabling centralised maintenance and IT support

Improve uptime, increase maintainer preparedness and ensure safety

• Troubleshooting repairs, assembly and maintenance

• Training technical workforce

• Pre-flight virtual checklist

• Taking off / landing path guidance

• Visual navigation, repairs/maintenance, data collection purposes, air craft assembly – 3D objects

Improve uptime, increase maintainer preparedness and ensure customer satisfaction

• Install, support, security and troubleshooting at Date Centre Operations

• Fully auditable IT tech trouble shooting sessions with 'See what I see' functionality

• ATM and site equipment repair and troubleshooting

• Upskilling junior repair technicians

Improve system uptime, free up burden from site staff and enhance learning

• AR guidance for facilities inspection and maintenance support

• Remote support for IT infrastructure and learning systems

• Virtual learning including fieldwork, labs, theatre and art studios

• Improve system uptime, free up burden from site staff and enhance learning

Increase essential uptime, free up budget for care and ensure safety and compliance of equipment

• Specialist medical devices support

• Facilities and IT support and troubleshooting

• Vendor management on fixes

• Training and expertise for front line workers

• Reduce operator error on pharma factory floors

Faster resolution, more competitive business and improved customer satisfaction

• HVAC support makes diagnosis and sends properly trained and equipped technician

• Pest control company is able to provide a quote on the spot

• Appliance repairer can support in real time with annotated session via customer's phone

• Home warranty issues resolved without dispatch

• Order right parts first time

Reduce downtime, improve margin and enhance customer satisfaction

• Incorporate into applications, inspections, certifications, and third party contractor follow up

• Remote support for systems, IT, equipment and more

• Virtual inspection, repair, and maintenance

• Guest support with equipment walk throughs and reports

• Manage and evidence cleaning, branding and maintenance regimes

Optimise claim management, improve margins, enhance customer service

• Utilising customer smartphone for claims processing

• Virtual claims adjuster annotating on live video

• Capture content for review during claim process

• Analytics from sessions for service improvement and compliance purposes

• Manage and evidence cleaning, branding and maintenance regimes

Decrease downtime and dispatches, improve customer satisfaction , minimise IT burden

• Visual troubleshooting for fast, first call resolutions and fewer dispatches for IT Service Management

• Installation, support, security and troubleshooting for data centre operations

• Remote support and training to upskill less experienced technicians

• Instructional content for customers and field technicians

Reduce delays and downtime, improve margin, increase customer satisfaction

• Remote assistance for drivers on the road

• Inspection of goods and vehicles

• Inspection / repair of distribution facilities

• Instruction on loading and training for drivers

• Maintenance of vehicles

Better uptime, productivity and compliance

• Remote equipment inspection, repair and maintenance

• Network equipment installation and recalibration

• Safe, remote training

Increase efficiency, accelerate resolution, enhance proactive failure prevention and stay safe

• Remote assessment and guidance with in the moment diagnosis and direction

• Hands free glasses and drone AR for better visibility and access

• Safe, remote training and staff upskilling

• Field service and construction inspections

Faster resolution, higher first time fix rates, reduce downtime and costs, improve customer satisfaction

• Incorporate into applications, inspections, certifications and third party contractor follow up

• Remote support for systems, IT, equipment and more

• Virtual inspection, repair, and maintenance

• Tenant support with equipment walk throughs and reports

Decrease downtime, minimise service dispatches, improve customer satisfaction, ensure brand consistency and optimal merchandising / POS.

• Remote support and training for shopfloor staff or from anchor location

• Virtual inspection, repair, and maintenance of POS systems, self service kiosks, equipment and more

• Virtual product try before you buy through visual AR room overlays and fitting rooms

• Home customer consultation, assembly and user instructions

Improve time fix rates, reduce downtime, avoid costly service dispatches, supercharge customer service and revenues

• More rapid equipment installation with multiple person service calls

• Virtual inspection, repair, and maintenance

• Phone tower and cable installation, repair and maintenance via remote and drone assistance